What it’s like to work at the Boston Children’s Hospital according to employees

Susanna Kahr

Boston Children’s Hospital has been named the #1 children’s hospital in the nation by U.S. News and World Report for the 6th year running. And it’s not just the patients at this hospital who are taken good care of. Employees have given their workplace a referral rate of 91% on kununu, so not only is Boston Children’s Hospital a first-rate institution that makes a difference in children’s lives, it’s also a great employer. 

150 years of the Boston Children’s Hospital

Boston Children’s Hospital was founded in 1869 by  Dr. Francis Henry Brown, a Harvard Medical School graduate and Civil War surgeon. He organized a small group of his fellow graduates, along with several prominent civic leaders in Boston. At this time, the majority of patients were children of poor Irish immigrants. Many had traumatic injuries or infectious diseases such as tuberculosis. 

Today, Boston Children’s Hospital has 404-beds and is one of the largest pediatric medical centers in the United States. The hospital has over 750 affiliated Boston Children’s physicians across Massachusetts, Connecticut, New Hampshire, New Jersey and New York, 8 satellite and physician offices, 7 community hospitals and 1 community health center. 



The hospital’s staff deals with approximately 25,000 inpatient admissions each year and take part in 557,000 visits annually which are organized by the 200+ specialized clinical programs. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations. 

Boston Children’s Hospital is also home to the world’s largest research enterprise based at a pediatric hospital. The research community here is made up of more than 1,100 scientists and the hospital’s research department has attracted a record $225 million in annual funding, including more federal funding than any other pediatric facility.

What’s it like to work at Boston Children’s Hospital?

“Amazing experience, great coworkers, and great work environment” – anonymous employer review

U.S. News & World Report  named the Boston Children’s Hospital as the number 1 children’s hospital in the U.S. for the 6th year running, and Boston Children’s is one of a select group of 496 health care facilities nationwide to be named Leaders in LGBTQ Healthcare Equality. Boston Children’s Hospital also ranked number 5 on our list of top healthcare employers to work for in the U.S. So, clearly this is a great institution for everyone involved.



Boston Children’s Hospital ranks so highly here at kununu – one of the world’s largest employer rating platforms, because employees at the hospital have given their employer a score of 4.19 and a referral rate of 91%! It’s easy to see why, as employees really enjoy working here saying that it’s an “amazing institution and there are so many intelligent and highly performing employees.” Another employee says it’s “challenging yet rewarding” and another says there are “great hours, management is good at communication, and opportunities for growth professionally.” Perhaps the best reason to work here, though, is that “you can make a difference.” Furthermore, former and current employees share the following experiences about working at Boston Children’s Hospital:

“I worked on a Medical floor where we took care of many patients with Cystic Fibrosis and GI disorders. The medical staff and managers I worked with were competent, respectful and highly skilled. I learned a great deal working there and I really enjoyed my time there.”

“Working for a hospital can be greatly rewarding as you can have a huge impact on patients and families during some of their hardest times. There is a great team of people working there and they are all pulling for the same thing.”

“Best place to work at. I loved the culture.”

“Our company needs to value its clinical staff who aren’t doctors and nurses more. We are underpaid and over worked. Acknowledging the work that is done behind the scenes and paying fairly for the work that is done would be a good start toward a better tomorrow.”

“A hospital is generally where everyone begins their lives and also a place where patients go when they become injured to obtain relief. I find this job as a great way of working with parents as well as individuals who have become impaired temporarily.”

This is how the different aspects of Boston Children’s Hospital are rated on kununu:


Compensation and Benefits

But what about the all-important question of salary and benefits? Well, according to our data it is around 401k. However, there are a number of benefits on offer such as tuition assistance, paid parental leave, employee discounts, paid time off and healthcare. To see the full list, check out the Boston Children’s Hospital’s profile on kununu.  

Easy access to public transport

Right in front of the hospital there are bus stops for line number 8, 19, 47 and CT2. Furthermore, you can hop on bus number 60 and 65 and the Green Line Shuttle D around the corner.


401(k) is a retirement savings plan sponsored by Boston Children’s Hospital. You can save and invest a piece of your paycheck before taxes are taken out.

Tuition assistance

Tuition assistance is available to all workers at Boston Children’s Hospital in order to fund voluntary off-duty education in support of their professional and personal growth.

Expecting a baby? Don’t worry, at Boston Children’s Hospital you can take a paid parental leave.


For employees at Boston Children’s Hospital standard medical, dental and vision checks are provided, as well as a 24/7 help line to answer medical questions.

Cafeteria on site

Need a quick coffee? Stop by the cafeteria on site, not only serving patients but also offering delicious food and snacks to the hard working staff at Boston Children’s.


Jobs at Boston Children’s Hospital

Boston Children’s Hospital is currently hiring for a lot of different roles so you’re sure to find something for you. Here are just a few open positions listed, check out their career website for all open job roles.

Medical Technician

Unlike other jobs in healthcare, these jobs are perfect for the introverts amongst you, because there is no direct patient contact at all. To be either a Medical Technologist or Technician you will need an associate’s degree or a bachelor’s degree in medical technology or another related discipline such as life sciences or clinical laboratory science. The difference between Medical Technologists and Medical Laboratory Technicians is the complexity of tests performed, the level of judgment needed, and the amount of responsibility each has, so there is opportunity for advancement in this career. Your duties depend on your specialization, but will most likely include analyzing biological samples such as blood or urine, using sophisticated equipment, and then recording data and reporting your findings to a relevant medical professional.


According to the U.S. News & World Report’s 2019 Best Paying Jobs rankings, Anesthesiologist is the best paying job in healthcare in America at the moment. If you’ve ever had surgery then you’ll know that anesthesiologists are responsible for administering the general or regional anesthesia so that surgeons and other physicians can perform invasive procedures without causing their patient any pain. They also monitor the patient’s vital signs before, during and after surgery, so they’re job is really important for everyone involved.

Medical Biller

Medical billers play a vital role as they are the connection between healthcare providers, patients and insurance companies. As a medical biller, your job is to read patient charts to determine medical history, including diagnoses and any treatments given to them. You’ll use a set of established medical codes, based on the charts, to transcribe patient history into “shorthand” so that this can be processed and used by both health care providers and insurance companies. In order for claims to be paid, they have to be correctly coded into ICD-11, the current code used to track patient diagnoses and treatments which stands for “International Classification of Diseases” and this has some 68,000 code sequences!

Tips on Interviewing at Boston Children’s Hospital

If you’re now convinced that you should apply at the Boston Children’s Hospital then it’s time to start thinking about putting your application together and prepping for the interview. The good news is that we’ve done the hard work for you and found the most common interview questions and answers.

1. Why did you decide to become a [insert healthcare job here]?

Example answer: “I was inspired to build my career in [healthcare sector] because I come from a long line of [healthcare professionals]. Growing up in my family and seeing how much my [family members] loved what they did every day was both inspiring and motivating to me. I am interested in this job because I feel that I have learned a lot from them about what it means to solve problems, care for patients and make a difference in people’s lives.”

2. What is the greatest strength that you bring to this job?

Example answer: I never quit. I won’t stop until I find an answer and I just continue to do everything I can even under the toughest circumstances.

3. How do you handle stress on the job?

Example Answer: The best way to handle the stress of the job is through making checklists and planning ahead. By making lists and then going through and prioritizing what needs to get done, everything becomes much more manageable. I also find that this makes it possible for me to stay calm and focused on what needs to get done even when unexpected things happen.

4. How would you deal with a family member who isn’t happy with your care of the patient?

Example answer: “I would be calm and polite. I would listen to their concerns as I might have missed something. But I would also talk to other members of staff to make sure that they’re aware of the situation and ask them to check that I covered everything too.”

5. Why does this hospital or medical department interest you?

Example answer: “This hospital interests me because of its approach to [specific type of healthcare]. From what I have read and seen I think that this is a place where I can grow and also bring a lot of value.


Here, you can find the full list of the 15 most common interview questions and answers for healthcare interviews and download a free PDF so you can get going. We’ve also created a list of questions that you should ask in your job interview


Want to know more about working in healthcare? Check out our 10 honest reviews of real employers, or have a look at our list of employers offering entry level positions across the U.S. right now. 



Here at kununu, we’re dedicated to making the world of work more transparent and we’re here to help you find the right healthcare employer for you, so have a look at the real employer reviews on our site or leave one of your own.  


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