Top 10 Textile & Design Companies in the U.S.•
Now that kununu has collected over 2 million reviews globally (and counting!), we decided to analyze that data and shine a spotlight on some U.S. companies who performed the best within their respective industries. To start: the textile & design industry, which includes many of the household-name retail companies that you know and love.
Despite this industry facing its hardest year in history this year with “retail apocalypse” in full swing, these retail giants remained at the top when it comes to employee satisfaction.
And how do we know this? Well, their employees told us so!
Read on to see the companies who topped the list for textile & design companies. (and if you want to learn more about how we arrived at this ranking list, check out our methodology at the bottom of this post.)
Top 10 Companies in the Textile & Design Industry
10. Express, LLC
Express, LLC, is not only well-known but also well-established. Founded in 1980, the company has build a worldwide brand with over 10,000 employees, who rate it 3.56 stars out of five on average. What likely helped Express, LLC make it onto this list is the fact that is strives to build employee happiness in different ways, from offering a competitive discount on full price items (employees report up to 40% off) to extra perks for store managers, like tuition reimbursement.
9. Charlotte Russe
Charlotte Russe, Inc., a 42-year old company target teens and twenty-somethings, lands in the 9th spot on our list by earning an impressive employee rating of 3.56 stars. Founded in 1975, Charlotte Russe employees between 5,000 and 10,000 employees.
While other retailers went under in 2017, Charlotte Russe recorded record online sales in March of 2017, and around the same time, Cambridge Analytica ran a study and found that the company landed in the top three “most favored retail brands,” giving it an edge when it comes to company brand and employee pride and security.
What a Charlotte Russe employee has said about working there: “What [do] I like about the company? I liked that I worked around people my own age. I also liked that the managers went to or were finishing up college, so they understood our deadlines vs. work. We were given annual raises depending on our work performance and were told during our individual reviews; our managers always made sure to give out extra hours to those who were giving it their all.”
8. Levi Strauss & Co.
Most renowned for amazing jeans, retailer Levi Strauss & Co. is one of the oldest in the industry. Founded in 1853 and employing over 10,000 employees, the company has established a brand that has become a household name.
Levi Strauss employees give the company 3.59 stars out of 5, perhaps in large part because of the pride that accompanies working for the company that made the first blue jean. The retailer and it’s team members take great pride in the heritage behind the name; wouldn’t you? And a couple of specific things that Levi Strauss & Co employees like about working there: the company has “progressive company values and diversity of staff.”
7. Urban Outfitters
In business since 1970, Urban Outfitters employs over 10,000 employees today, who give the retailer an average score of 3.66 stars out of five and land it in the #7 spot on our list.
Urban Outfitters does retail a little differently by working to solve social problems through a focus on cultural understanding. The results? Their employees report pride in gender equality, inclusiveness, diversity, and autonomy.
One employee says that working there is “Honestly, Lots of Fun”, and another says this about their company culture: “Urban Outfitter’s culture is overall amazing. It is one of the only companies that I can think of off the top of my head that really shows the customers how accepting they are of every single individual, no matter what your race, gender, or sex is.”
6. Hot Topic
Since its inception in 1988, Hot Topic has aimed to be “the loudest store in the mall” – and succeeded by our standards. The company has over 5,000 employees, who give it great ratings (averaging 3.69 stars out of 5) on kununu.
Over 600 Hot Topic stores nationwide delivery pop culture, underground cartoon, comic book, cult movie, and music to teen guys and girls, and if you’ve ever stepped foot into a store yourself, you know that the culture extends to every sales associate they employ.
Aeropostale lands in the number five spot due to an average employee rating of 3.7 stars out of five. With over 10,000 employees, maintaining a company culture that extends to each team member is no easy feat.
The 1987 company ran into financial trouble in late 2016 after 30 years in business and, as a result, filed for bankruptcy and held closeout sales nationwide. Just as the retailer was ready to close it’s doors, however, it was rescued by Authentic Brands Group who reopened over 500 stores in January 2017. One thing that might have helped save them? Well as an Aeropostale employee says in their review about the company, “they really value teamwork and supporting everyone”.
4. Coach, Inc.
Established in 1941, Coach’s 10,000+ employees give it high ratings when it comes to the employment experience they offer their teams: 3.77 stars out of five on average.
Coach, Inc. acquired both Kate Spade and Stuart Weitzman in 2015 and rebranded its parent company to Tapestry, Inc. to reflect the multiple brand ownership in October 2017.
3. American Eagle Outfitters, Inc.
American Eagle was first established in 1977 and has since become a textile super-retailer with over 10,000 employees today. Despite it’s large workforce, the company’s culture successfully reaches those on the sales floor, who rate the company 3.79 stars out of five.
American Eagle’s latest campaign focuses on what milennials and Gen Z’s bring to the world in a series of “CANdid” interviews with successful young people, inspiring people to buy their products and work in their stores.
2. Abercrombie & Fitch, Co.
Abercrombie & Fitch has been a market leader since it was founded in 1892. Today, it’s more than 10,000 employees rank it number two on our list by giving it high scores on the online review platform, Kununu (3.79 stars out of five).
After selling sex appeal and exclusivity for over 100 years, Abercrombie relaunched it’s brand in an effort to stay relevant during the retail apocalypse of 2017. The new Abercrombie is adventurous, inclusive, and playful. Will this rebranding – combined with it’s long-time employee satisfaction rates – keep Abercrombie at the top?
1. L Brands, Inc.
L Brands, Inc., owner of Victoria’s Secret and Bath and Body Works, lands at the top of our list based solely on the ratings of it’s employees, which average an impressive 3.91 stars out of 5. L Brands has been in business since 1963 and currently employs over 10,000 employees.
The success of Victoria’s Secret is likely related to it’s mission to help women look and feel good and to hire women who love to do exactly that.
So what are all of these companies doing to keep their employees satisfied? As it seems, they’re doing a great job of addressing the pain points retail employees face – low pay, weekend and holiday hours, and lack of challenge – by creating meaningful, challenging jobs with autonomy and plenty of perks.
If you think your company deserves more recognition on a list like this, add an anonymous review here.
For this top 10 list, we took the top 10 U.S. companies within the textile & design industry with the highest overall kununu score as of 2017. All employee reviews collected since the launch of the U.S. kununu platform (in 2016) factor into the kununu scores in this list. A kununu score is a star rating between 0 and 5 and it is an average rating derived from how kununu reviewers rated 18 different workplace factors at that particular company. These workplace factors include “company culture”, “work-life balance”, “support from management”, “gender equality”, “job security”, “career development” and more. Reviewers consist of current and former employees. Please also note that since kununu is a living and ever-changing platform where employees can freely add their reviews on companies, the scores on this list may differ from the companies’ current scores on kununu.com.
Linda Le Phan is the Content Marketing Manager at kununu US, a place where job seekers can get an authentic view of life at a company and where employers have a trusted platform to better engage talent. When she’s not creating content about the modern workplace, company culture, and life & work hacks, she is probably going out to get an iced coffee (even in Boston winter), raiding the snack drawer, or jamming to kununu’s Spotify playlist.