Employee Satisfaction continues to climb: April 2017 Job Insights

Sofia Kathryn Coon

Another jobs report has just arrived and it shows that the US has rebounded by adding 211,000 jobs to the economy. The big story coming out of this report is that the unemployment rate dropped to 4.4% (below the 4.6% consensus). This makes the current unemployment rate the lowest it has been in over a decade. Analysts believe that, on its own, the rate suggests that the U.S. is at or near what economists consider the “maximum” level of employment–or a healthy level of growth that won’t stoke a surge in wage inflation.

As we continue to regularly pull data from our platform, we’re excited to be able to provide valuable insight into the current job economy from the employees perspective. Our recent quarterly insights report was a hit, which is where we shared information from 25,000 reviews on the top workplace categories that employees and job applicants care most about, as well as which industries and states have the happiest workers.

Keep an eye out for our next report at the end of Q2, and in the meantime, check out the most interesting findings we gathered from 30 days’ worth of data in April.  

It’s too much fun to be work

Overall there continues to be an increase in employee satisfaction month over month from January to April 2017. Average workplace category ratings moved from 2.396 to 2.649 over the four-month period and we anticipate that this will continue to rise into the summer months.

Between March and April 2017, the following percentage increase/decrease occurred:

  • Teamwork rating increased 44%
  • Support from management rating increased 27%
  • Career Development rating increased 21%
  • Communication rating increased 18%
  • Work safety rating decreased 20%
  • Challenging work rating decreased 17%
  • Attitude towards older employees rating decreased 10%

We’re glad to see that teamwork and support from management are making a comeback and we will be sure to keep an eye on the employee sentiment about work safety and challenging work in the coming months.

Insurance, Marketing and Food…Oh My!

In the last four months, the insurance, marketing/PR/advertising, food production/farming and IT/Networking industries have shown a continued increase in rating overall.

Based on our data, between January and April 2017:

  • Insurance had a 29% increase from a 2.70 to 3.48-star rating
  • Marketing/PR/Advertising had a 20% increase from 2.78 to 3.34-star rating
  • Food Production/Farming had a 16% increase from 2.76 to 3.19-star rating
  • IT/Networking had a 13% increase from 3.03 to 3.45-star rating

There is also a correlation between the top industries and the companies that made the top ten overall for the month of April. USAA took the top spot with 4.59 overall star rating (Way to Go!) and Progressive, GEICO and State Farm took #3, #4 and #5 with a 4.12, 4.03 and 4.02 overall star rating respectively.

Our top ten companies for the month of April were:

Don’t Worry, Be Happy!

The following states have made repeated appearances in the last four months on our top ten happiest states per month:

  • Maine has appeared all four months with an average 3.11-star rating
  • Vermont appeared for three months, January through March with an average 3.38-star rating
  • Louisiana appeared for three months, January through March with an average 2.92-star rating
  • New Mexico appeared for three months, January through March with an average 2.84-star rating
  • Utah appeared for three months, January through March with an average 2.79-star rating
  • Alaska appeared for three months, January through March with an average 3.44-star rating

April continued to show some of the same trends as our quarterly report with tax consulting and auditing staying at the top of our happiest industries – must be the buzz of tax season. We also want to give some love to some of the happiest cities in the US – Overland Park, San Jose and Bakersfield made their mark with ratings all higher than a 3.2. Shout out to Syracuse (Go Orange!) – you’re 25th happiest currently, but you’re making a steady climb.

Keep coming back to the transparency blog for more insights from your fellow employees in the months to come.

Sofia Kathryn Coon is the US PR Manager at kununu US, a place where job seekers can get an authentic view of life at a company and where employers have a trusted platform to better engage talent. When she’s not engaging with media or pulling data, she is constantly reading with the hopes of reaching 100 books in a calendar year. She loves hard cider and is a die-hard Syracuse Orange fan. Follow her @Sofia_Kathryn