How to boost trust with your boss – whether you’re new or in the doghouse•
You can use specific methods to make people trust you again at work, but what happens when you’re at a new job or have fallen out of favor with your manager, specifically? Here’s how to get into their good graces.
How to establish trust with your boss when you’re a new employee
Don’t move too quickly: Brenda Della Casa, an editor, author, writer, strategist, digital marketer and founder of BDC Digital Media, writes in Inc. about strategies to “impress your new boss” during your first 30 days at a new job. One of her tips is, “don’t rush it, don’t personalize it.”
“Building trust takes time and there will be inevitable miscommunications and setbacks as you get to know the people in your new company (and they get to know you). Instead of jumping to conclusions and/or allowing new processes and procedures to exasperate you, stay still, give people the benefit-of-the-doubt and ask for clarification when you need it,” she says.
Show that you fit in: Heather Huhman, a freelance writer, workplace expert, and founder and president of content marketing and digital PR consultancy Come Recommended writes that showing “professionalism” will increase your manager’s trust in you on your first day at a new job.
“The way you carry yourself, your attitude, and the way you communicate with others will illustrate your level of professionalism to your boss. You should be prepared to hold yourself to the level of excellence your boss expects from you and should also possess a sincere attitude. Your new boss is instilling trust in you, so strengthen that trust by being genuine and professional,” she writes.
How to get out of the trust doghouse with your boss
Show that you have good character: David DeSteno is the author of Emotional Success: The Power of Gratitude, Compassion, and Pride and a psychology professor at Northeastern University.
After writing in the Harvard Business Review that you need to show the higher-ups that you have “the right balance of integrity and competence” to get your manager’s trust (based on his book, The Truth About Trust), and that you need to figure out which of those to improve upon, he writes about how to show your integrity specifically.
“Since being trustworthy, then, rests on sacrificing short-term gain for long-term gain, having integrity requires been seen as having self-control (as work by Francesca Righetti and Catrin Finkenauer confirms). But how do you show self-control and integrity? There are two ways,” DeSteno writes. “The first takes time: repeatedly demonstrate an ability to delay selfish gratification for small temptations. For example, work through lunch or take on onerous or tedious tasks that need to get done but no one else wants to do. The second is quicker: show a willingness to sacrifice to benefit others when the stakes are high.”
Don’t slip up: Chrissy Scivicque, a writer, corporate trainer and career coach, and the founder and CEO of Eat Your Career, writes in U.S. News & World Report that you need to “follow through on promises.”
“Broken promises are the easiest way to destroy trust. If your words aren’t followed with action, they become meaningless. Therefore, if you’re trying to regain trust, you must make sure that you follow through on any and all promises,” she writes. “In the workplace, it can be easy to let this slide. We say things like, ‘I’ll have that done for you today,’ and then get pulled in a hundred other directions. Before you know it, the promise is broken, sometimes through no fault of your own. But these little misdeeds don’t go unnoticed, and when trust is already low, they can become major issues.”
Scivicque then adds that you should “address it” as soon as possible stop the fallout if you can’t do something you promised you “would for reasons outside of your control.”