15 most common interview questions and answers for the healthcare industry (with free PDF download)•
Job interviews can be scary and nerve-wracking, especially when you’ve found the right employer and job for you. We’re here to make it easier. If you’ve recently landed a job interview for a job in the healthcare industry, we’ve found the most common questions and answers. Have a read through, do your homework and go into that interview and impress your future employer!
Just a quick reminder before we start, though. Every job interview is different. Of course, you can prep for the most likely questions, especially for a phone interview. But in a face-to-face interview you’ll probably get a number of technical or behavioral questions from a range of different people. You’ll probably also have to demonstrate that you can think on your feet, since working in healthcare will require you to do this day in and day out.
Most common interview questions and answers in the healthcare industry
You might find similar lists of common interview questions like this around the web, but the big bonus of this one is that towards the bottom of this post there’s a free downloadable PDF of all of these common interview questions and answers that you can save / download / print as you need. Now here are the questions and answers you’ve been looking for:
1. Tell me about yourself
Example answer: “I am a [positive adjectives] healthcare professional with [x] years of experience. I’m excited about this role because I feel that I can accomplish [your goal] and expand on my current skill set while also learning, growing and contributing to a great healthcare organization that aligns with my own values.”
2. Why did you decide to become a [insert healthcare job here]?
Example answer: “I was inspired to build my career in [healthcare sector] because I come from a long line of [healthcare professionals]. Growing up in my family and seeing how much my [family members] loved what they did every day was both inspiring and motivating to me. I am interested in this job because I feel that I have learned a lot from them about what it means to solve problems, care for patients and make a difference in people’s lives.”
3. What do you find most rewarding about this job?
Example answer: “I genuinely love working with people and helping them to feel better. Making an impact on their lives, however small, is the most rewarding thing I can think of. [Tell your own story about a time that you helped someone and how it made you feel.]
4. What do you find difficult about being a [insert healthcare role here]?
Example answer: The most difficult thing for me is losing patients. It’s always difficult and sad, but I have found ways to cope with it [add any stress management techniques here] and make sure to tell those around me if I’m having a hard time.
5. What is the greatest strength that you bring to this job?
Example answer: I never quit. I won’t stop until I find an answer and I just continue to do everything I can even under the toughest circumstances.
6. How would you handle a patient who constantly complains about being in pain?
Example answer: “I would take their concerns into account and make sure to check for any reasons as to why the pain is bad. I would also consult with the other medical staff to make sure that all bases were covered and in the meantime reassure the patient that we’re doing everything we can.”
7. How do you handle stress on the job?
Example Answer: The best way to handle the stress of the job is through making checklists and planning ahead. By making lists and then going through and prioritizing what needs to get done, everything becomes much more manageable. I also find that this makes it possible for me to stay calm and focused on what needs to get done even when unexpected things happen.
8. Describe a situation where you had problems with poor communication. How did you resolve it?
Example answer: [Tell your own story about what happened]. This situation taught me that I always need to [talk about the lesson you learned] and I will bring this to my next job.
9. How would you deal with a family member who isn’t happy with your care of the patient?
Example answer: “I would be calm and polite. I would listen to their concerns as I might have missed something. But I would also talk to other members of staff to make sure that they’re aware of the situation and ask them to check that I covered everything too.”
10. Families very often want to know a timeline for a sick person. How do you handle that?
Example answer: “I would be as open and honest as I could be about the situation. If the team of staff agrees on the diagnosis and timeline then I would make sure to explain to the patient about why we came to these conclusions.”
11. How do you respond when family members ask for your personal diagnosis?
This question depends on your role and seniority, but if it might apply to you make sure to tell the interviewer that you know how important teamwork is and that you never want to undermine the authority of other members of staff. Explain that if the patient’s family members want a second opinion that you will try to make sure that they get one.
12. Why does this hospital or medical department interest you?
Example answer: “This hospital interests me because of its approach to [specific type of healthcare]. From what I have read and seen I think that this is a place where I can grow and also bring a lot of value.
13. What would you bring to the department?
Example answer: I would bring a strong work ethic and a commitment to my patients. At every possible opportunity I would make sure that I am a diligent and attentive teammate who is on hand to help out, whenever I am needed.
14. How do you keep up to date about healthcare advancements?
Example answers: I try to read [magazines/journals/webpages] to keep up to date about healthcare today. I am also interested in documentaries and I really enjoy going to conferences.
15. What are your career goals?
Be honest, tell the interviewer where you see yourself in 5 or 10 years from now and what you hope to bring to the profession or specific department that you want to work in. The interviewer will want to see that you’re ambitious but also committed to developing the department you want to join, too.
And there you have it! As promised, you can have this list of most common interview questions and answers as a PDF so that you can use it or share it as you like.